plastic parts keep breaking
kenba222
4/3/2018
The inside of this dishwasher keeps breaking due to cheap plastic parts. We have been for forced to replace parts 4 times in the last 2 years.
Originally posted on Kitchenaid.com
No, I do not recommend this product
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Amazingly Quiet!
VanMan
12/20/2017
Got on Black Friday sale. Installed by local dealer with any issues. Wow. Is this thing quiet!! Doesn't even need the 8 hour delay option. I like the 1 hour option of you need a quick wash, but so quiet really doesn't matter that much. Also like the stainless steel insides. Trays move in and out with ease. Many features, but we mainly just use the ProWash cycle and it does the job.
Originally posted on Kitchenaid.com
Yes, I recommend this product
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Love, love love!!!!
gwill2350
12/18/2017
Love that is so quiet!!!
Love that my dishes are so clean!!!
Love that it's so easy to use!!!
Originally posted on Kitchenaid.com
Yes, I recommend this product
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So quiet
Maggie2128
11/14/2017
I purchased this dishwasher after much consideration and am very pleased with its performance.
Originally posted on Kitchenaid.com
Yes, I recommend this product
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Top notch
N serna
10/6/2017
Love this dishwasher super silent and cleans fabulously
Originally posted on Kitchenaid.com
Yes, I recommend this product
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Super clean
9/18/2017
Bought this appliance a months ago and love it dishes are superclean sparkly the dishwasher is also very quiet
Originally posted on Kitchenaid.com
Yes, I recommend this product
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Great features, extremely quiet! Love it!
8/30/2017
We bought this about three weeks ago, love the quietness and the many features the dishwasher has to offer.
Originally posted on Kitchenaid.com
Yes, I recommend this product
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7/10/2017
Originally posted on Kitchenaid.com
Yes, I recommend this product
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Is it really on?
6/20/2017
Bought this in May. My two concerns were 1- quiet enough to hear conversation and TV 2- I wanted to see what cycle was running.
Originally posted on Kitchenaid.com
Yes, I recommend this product
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KitchenAid Reputation
5/20/2017
I bought this dishwasher based on several factors: I had a KitchenAid dishwasher in a previous house and loved it and Consumer Reports had it very highly rated. For the first two years of use, it has worked wonderfully, but the last month, the top rack kept coming off the rollers. Upon closer inspection, it was found to be broken plastic pieces on the rollers that had broken. Since I had bought the 5 year extended warranty through the company that I bought the dishwasher, I called and they ordered a new top rack roller kit that was easily obtained and installed. My only complaint is that if the company had already made a replacement kit with metal pieces, why didn't they send out a recall or replacement pieces to those that had already purchased this dishwasher. The dishwasher does a fantastic job in washing the dishes. It is extremely quiet. Otherwise, I love this dishwasher and would buy another. But, prior to purchase I will check out for plastic parts.
Originally posted on Kitchenaid.com
Yes, I recommend this product
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Junk! They Leak!
4/28/2017
We purchased a Kitchenaid dishwasher in June of 2013; less than four years ago. Model # KUDE60HXSS5. We recently noticed that the wood flooring in our kitchen was warping. Then we saw water stains and damage to the ceiling and walls in our basement. All of this was in the vicinity of the dishwasher. We first called a plumber thinking it was a pipe leak. The plumber came and looked under the dishwasher. He told us that it was not a plumbing issue, it was the dishwasher itself and we needed to call an appliance repairman. That was a $50 charge. We called an appliance repairman. He looked at it and said that, among other things, it needed a new pump motor. That it was not worth repairing. He also said that it was impossible to tell how long that it was leaking. That was a $60 charge. So, in less than 4 years I have a Kitchen Aid dishwasher that is a piece of junk! Not only are we having to go out and purchase a new dishwasher, we have to get the damage caused by this garbage appliance repaired. We need new flooring. We need someone to come in and repair the damaged drywall. All this, I fear, is going to cost several thousand dollars. And I worry about mold and additional water damage to the subflooring. I would never again consider a purchase of any Kitchen Aid appliance, nor would I recommend it to anyone! Not only do they sell inferior products, the junk caused damage to our home.
Originally posted on Kitchenaid.com
No, I do not recommend this product
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Great
2/12/2017
Bought this a month ago to replace a Bosch dishwasher and love and it cleans fantastic
Originally posted on Kitchenaid.com
Yes, I recommend this product
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Better than advertized
11/30/2016
It was time to replace our 25yr old dishwasher so after some research online and reading reviews we selected KitchenAid. It is so quiet if not for the lights we would not know it was running. Lots of space and does a great job. No more washing dishes before we load dishwasher. Better than advertized!!!
Originally posted on Kitchenaid.com
Yes, I recommend this product
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Service every 14 months, yes just after the warranty
11/26/2016
I have had this machine 2 years and it has required 3 service calls during that time with only weekly use.
Originally posted on Kitchenaid.com
No, I do not recommend this product
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Hard to read the buttons because to small and very LIGHT
10/11/2016
ITS work great but only problem I have very small button writing and in front when you standing is hard to band every time to see which cycle you want and very small
Originally posted on Kitchenaid.com
No, I do not recommend this product
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7/25/2016
Originally posted on Kitchenaid.com
Yes, I recommend this product
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Super Quiet
7/22/2016
I bought this dishwasher a week ago and have used it every day since then. It is so quiet I have to put my ear next to it to see if it is in fact running. The dishes and pots come out very clean and are dry enough to put away immediately. I have to use the lock feature though, because it is very easy to lean against and start a cycle without meaning to.
Originally posted on Kitchenaid.com
Yes, I recommend this product
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not so great
7/10/2016
I have had to repair my dishwasher 2 times now. Others I have own required no repair at all.
Originally posted on Kitchenaid.com
No, I do not recommend this product
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Great dishwasher, but only for 3 years.
6/9/2016
I love this dishwasher. Holds a lot of dishes, super quiet, washes well. Has a variety of cycles and options, including a proscrub that power washes. But when it was 3 years old, a screw holding a top rack slide became loose, and caused a major leak out onto my hardwood floors. And only two weeks later, the diverter gave out, so that it would not run; and to fix that the entire motor had to be replaced! And the Warranty did not cover either.
Originally posted on Kitchenaid.com
No, I do not recommend this product
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Quiet, but not built to last
6/9/2016
We have owned this dishwasher for approximately 4 years. It is extremely quiet which is a must in our home where the kitchen is wide open to the living room and TV. It also cleans dishes as expected. Unfortunately, the design of this product puts excessive weight on the upper wrack rollers which are held in place with cheap plastic. Over time, with normal use, the weight combined with the rollers rubbing on the cheap plastic, the cheap plastic breaks. When this happens, you will have the pleasant surprise of your upper rack falling onto your lower rack. The parts are available online, but they are over $30.00 on any of the appliance sites. In four years, we have fixed the right side once, and this week will be fixing the left side for the second time. I know this will not be the last time since again, this damage is caused by normal use. It seems that no appliances last longer than a couple years without something breaking. But, this flaw would have me steer clear of this unit if you are in the market.
Originally posted on Kitchenaid.com
No, I do not recommend this product
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Buyer Beware
12/26/2015
I did not purchase this dishwasher, it came with a BRAND NEW home and was installed correctly. Well needless to say it broke within in 1 month. The lights on the control panel worked sporadically and Kitchenaid said there was nothing wrong with it. Maybe I got the lemon of their dishwashers but after 2 years the dishwasher NO LONGER works at all. It now serves as an expensive drying rack for my dishes. I will never buy a large kitchen aid product again. (I love their small mixers etc. but their large products do not work well.) Oh and Kitchen aid only thinks that appliances break Monday-Friday.
Originally posted on Kitchenaid.com
No, I do not recommend this product
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Great Dishwasher
11/15/2015
Bought a little over a month ago when we switched our appliances to Stainless Steel. Very happy with selection. Very quiet. The repeat setting (press start twice) is very cool. Only one that had a specific 'China' setting
Originally posted on Kitchenaid.com
Yes, I recommend this product
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THE BEST DISHWASHER I HAVE EVER OWNED
10/11/2015
We have two houses with KitchenAid dishwasher in both. It cleans dishes, glassware and stainless pots and pans unlike any other dishwasher I have ever owned. I especially like the knife/fork/spoon compartments. It allows each to be washed thoroughly without any of them sticking together.
Originally posted on Kitchenaid.com
Yes, I recommend this product
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4 weeks :Still waiting for parts
9/24/2015
Worse thing to buy. Broke since 4 weeks . Hand washing Dishes. Bought it less than year ago. I have all kinds of warranties but stuck with this broken dishwasher .
Originally posted on Kitchenaid.com
No, I do not recommend this product
Broke with only a few uses, still waiting for the part!
8/19/2015
I ordered this a month ago, but still haven't received the part.
Originally posted on Kitchenaid.com
No, I do not recommend this product
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A complete lemon
8/14/2015
Bought this product about 4 yrs ago and got an extended warranty. Have had the repairman out about every 6 months. They've replaced the motherboard twice...and guess what, it's failed again. An absolute piece of junk.
Originally posted on Kitchenaid.com
No, I do not recommend this product
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Very tired of kitchen aid dishwashers!!!!
7/30/2015
I have purchased 2 kitchen aid dishwashers in the past 8 years. The first one i bought may have been a fluke as nothing ever got clean. So again I purchases another thinking the brand name was so good it must be me. Well it is not me. I have tried numerous products rinses etc to get these dishes clean but to no avail as they still come out with some sort of food particle on them. Be informed that I take steps ahead of time to prewash dishes, make sure disposal is clean, make sure water is very hot, put vinegar in rinse. My teenage sons says that our dishes have not really been clean for a while. Warning to all ...these energy saving products are a real disappointment
Originally posted on Kitchenaid.com
No, I do not recommend this product
Loving it.
Geri
3/25/2015
This dishwasher exceeds my expectations. I am very happy with it.
Originally posted on Kitchenaid.com
Yes, I recommend this product
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Great product
Noel Sam
3/19/2015
Quiet, does a great job of cleaning the dishes. I replaced another model which wasn't,t cleaning the dishes.
Originally posted on Kitchenaid.com
Yes, I recommend this product
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Is it running?
Point Bob
3/15/2015
Can hear it run....so quiet. Don't need the delay start. We have a compact style great room/kitchen combined house....so sound levels were of concern to us....well my title says it all. As a bonus it even seems to wash the dishes well! We had an issue with the door panel (stainless) being off color...contacted service and had a service man come out....he ordered the new door panel and was installed within a week. He suggest that we only use a teaspoon of detergent per wash.....looks like we have a couple of years of detergent!
Originally posted on Kitchenaid.com
Yes, I recommend this product
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Better than last kitchen aid!
Mary Ann
12/25/2014
Replaced my old kitchen aid dishwasher with this beauty. Sleek clean look delivers many options. Love the fact it is so quiet. We have open concept floor plan and I can run the dishwasher and no one knows it's on!
Originally posted on Kitchenaid.com
Yes, I recommend this product
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Works just like I hoped it would.
Nebrmare
12/8/2014
I bought this a couple months ago and I am so happy with how it works and all the great features on it.
Originally posted on Kitchenaid.com
Yes, I recommend this product
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Great Product
Scotti
10/27/2014
This is the quietest and most efficient dishwasher I have ever owned! Actually had to lean over and put my head close to the unit to hear it working. And it does a MARVELOUS job of getting things clean, even plastic containers never have a greasy residue. I HIGHLY recommend this one!
Originally posted on Kitchenaid.com
Yes, I recommend this product
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I love my Kitcheaid Dishwasher!
myrasue
9/13/2014
I originally purchased another brand and it was installed. It did not work properly and Lowe's ask me to choose a replacement. I then ask the sales associate which dishwasher had the fewest complaints and he replied the Kitchenaid. So I purchased this one. I can't express just how happy I am with it. The inside looks very much like a commercial dishwasher. The top shell is capable of being moved up and down, which is very handy. It is sooooo quiet! Dishes get completely clean and there's no unpleasant odor that one finds with many dishwashers. I am very happy with my purchase!
Originally posted on Kitchenaid.com
Yes, I recommend this product
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Kitchenaid Dishwasher
WHV2
4/30/2014
I have had this dishwasher 2 months and it is excellent. Great performance and so quiet you cannot hear it run.
Originally posted on Kitchenaid.com
Yes, I recommend this product
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Fantastic dishwasher
Smoke
12/22/2013
This dishwasher was installed September 19, 2013. There are so many cleaning options to chose from. It is so quiet that the first time it was used I had to put my ear against the dishwasher to make sure it was running
Originally posted on Kitchenaid.com
Yes, I recommend this product
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disappointed
lisa68691968
12/20/2013
First I must say I have owned other kitchen aid dishwashers. While this one's appearance is appealing. This model is extremely disappointing. First a normal cycle runs close to 2hrs. Therefore, don't count on waiting for a cycle to complete to run another one during the holidays or possibly a party. Even the quick cycle is over an hour. The biggest problem though is the cleanliness of the dishes. It's poor to say the least. I've always to look to kitchen aid for it quality and superior performance when it comes to dishwashers. This model has made me second guess my decision.
Originally posted on Kitchenaid.com
No, I do not recommend this product
We are constantly turning it on when we brush up against it.
LittleChicken6
8/15/2013
The front buttons are constantly turning on when we brush up against it. They seem way too sensitive. I am sorry that I chose the front controls but I did not want a handle. We have hard water so the the soap really does not correct that. We have started to use the heavy duty cycle to get stuff clean. It runs for ever, way too long to finish. I like the adjustable top rack. I can't justify paying more than I did for a dishwasher.
Originally posted on Kitchenaid.com
No, I do not recommend this product
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Worst Dishwasher Ever!!!
BluegrassJack
7/14/2013
I have always had KitchenAid dishwashers and found them to be unsurpassed. I entertain a lot, and in my last house, I had 3 of them (2 in kitchen and one in the bar). This is the worst dishwasher I have ever owned. First, the one hour wash does nothing but santize. To really wash, you have to go with the power wash, which takes hours. It is so slow and still doesn't do the job that earlier models did. Plus, it is so cheaply made. I have had it less than a year and the rollers are already broken. I will never buy another KitchenAid dishwasher. This one has caused me to lose all faith in KitchenAid, if it was willing to put its name on an appliance this bad, especially at this price.
Originally posted on Kitchenaid.com
No, I do not recommend this product
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Greatly dissatisfied with this product.
marge5
7/12/2013
Bought product 20 months ago. Broke first time when it was 1 week out of warranty. Front door did not latch properly and flooded my kitchen. Second repair, front control panel quite working. Third, fourth and fifth repair, the wheels broke off of very cheaply made plastic top rack. I have now paid as much in repairs and parts that I paid for the dishwasher in the first place. Would replace in a second!!!
Originally posted on Kitchenaid.com
No, I do not recommend this product
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